Terms & Conditions
How We Collect Your Information
We collect information to provide smooth restaurant ordering, table booking, and delivery services. This includes details you share directly (like name, contact info, and payment method) and data collected automatically (such as location or order preferences).
Information We Collect
We collect the following types of data to ensure a seamless dining experience:
- Account Details: Your name, email, phone number, and password for account creation.
- Location Information: Used (with permission) to find nearby restaurants and track deliveries.
- Order & Booking Data: Restaurant name, food items, table reservations, and payment details.
- Device Information: Type of device, browser, and technical identifiers to improve app performance.
How We Use Your Information
Your data helps us make your restaurant and food ordering experience better. We use it to:
- Process Orders & Bookings: To confirm your restaurant reservations and manage delivery orders.
- Enhance Customer Support: To assist you with any restaurant, order, or payment-related issues.
- Personalize Recommendations: To suggest restaurants, snacks, and offers based on your preferences.
- Improve Platform Performance: To analyze user trends, optimize menus, and enhance overall service.
Sharing Your Information
We share information only when necessary to complete your orders or bookings:
- Restaurant Partners: To confirm and prepare your food or table reservations.
- Payment Gateways: To process payments securely through trusted third-party services.
- Delivery Agents: To ensure accurate and timely delivery of your orders.
Data Security
We protect your personal data using encrypted servers and secure connections to prevent unauthorized access or misuse of your information.
Your Privacy Rights
You can request access, correction, or deletion of your personal data anytime. Contact our support team if you have privacy concerns or need help managing your account.
Cookies and Tracking
We use cookies to personalize your experience, remember preferences, and recommend restaurants or offers. You can manage or disable cookies in your browser settings.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page, and major updates will be communicated to registered users.